• The Team
• Testimonials
• Certifications

certifications:
More About Certifications

Scholls Ferry Automotive Certifications

AAA

AAA's Approved Auto Repair program provides you with assistance in selecting automotive repair facilities. Each facility that AAA selects must meet strict requirements regarding competency, reliability, cleanliness, overall experience, timely repairs, convenient hours, fair pricing, customer respect and trained, certified technicians.

When you present your AAA membership card at an Approved Auto Repair facility, you are also entitled to the following:

• Maintenance Inspection

When your vehicle is serviced or repaired at one of AAA's Approved Auto Repair facilities, on request, your vehicle will be inspected at no charge for items most frequently contributing to roadside breakdown. You will also receive a written recommendation of any needed maintenance or repairs.

• Written Estimates

You will be provided a written estimate of the cost of all work to be performed on your vehicle. The cost of work performed on your vehicle may not exceed the written estimate by more than 10% unless authorized by you in advance.

• 12,000 Mile/12 Month Warranty

Repairs, including parts and labor, are covered by a warranty of 12 months or 12,000 miles, whichever comes first (unless otherwise noted on the repair order).

• Return of Old Parts

As evidence of work performed, all replaced parts are returned to you upon request, prior to work being performed, with the exception of those that must be returned to the manufacturer under a warranty or exchange program.

ASA (Automotive Service Association)

Since 1951, ASA has been the leading organization for owners and managers of automotive service businesses that strive to deliver excellence in service and repairs to consumers.

"The Automotive Service Association (ASA) advances professionalism and excellence in the automotive repair industry through education, representation and member services."

The owners and managers of automotive service businesses that belong to the Automotive Service Association (ASA) agree to adhere to a Code of Ethics. ASA's Code of Ethics is the automotive service industry's standard for professional business practices.

• To perform high quality repair service at a fair and just price.
• To use only proven merchandise of high quality distributed by reputable firms.
• To employ the best skilled technicians obtainable.
• To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
• To have a sense of personal obligation to each customer.
• To promote good will between the motorist and members of the association.
• To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
• To offer the customer a price estimate for work to be performed.
• To furnish or post copies of any warranties covering parts or services.
• To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
• To notify the customer if appointments or completion promises cannot be kept.
• To maintain customer service records for one year or more.
• To exercise reasonable care for the customer's property while in our possession.
• To maintain a system for fair settlement of customer's complaints.
• To cooperate with established consumer complaint mediation activities.
• To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
• To uphold the integrity of all members of the Automotive Service Association.

ASE (Automotive Service Excellence)

Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.

ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.

At present, about 420,000 professionals hold current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.

Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, auto service consultants, and collision damage estimators.

Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.

Paper/Pencil tests are conducted twice a year at over 750 locations around the country and are administered by ACT, known for its academic and occupational testing programs. In addition, selected tests are offered in a computer-based testing (CBT) format at 200 sites for two five-week periods each year. The exams stress knowledge of job-related skills. The tests are no cinch to pass; approximately one out of three test takers fails.

Motorists benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-Certified professionals.

ASE-Certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact areas of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.

Motorists should look for facilities that display the ASE Blue Seal of Excellence® logo.

DEQ

DEQ approved repair facilities are facilities that have proven to the Department of Environmental Quality that they posses the latest, up to date diagnostic equipment and that they technician are trained in environmental related diagnosis of vehicles. These technicians must be ASE certified in Engine Repair, Engine Performance and Diagnosis and Automotive Electrical.

Tech-Net Professional

When choosing an automotive service facility you must consider the quality of workmanship being performed. TECH-NET Professional Auto Service centers protect your new car warranty and are committed to providing a successful and pleasant automotive service experience. A qualified technician at a reasonable cost will service your vehicle. It is every member's goal to keep your vehicle safe, dependable and well maintained so that you have confidence on the road and a worry-free driving experience.

When you have service and repairs performed at a TECH-NET Professional Auto Service facility, you're covered by a nationwide warranty.

The TECH-NET Professional Nationwide Warranty program covers most parts and labor for 12 months or 12,000 miles / 20,000 kilometers, which ever comes first when traveling more than 25 miles / 40 kilometers from the original TECH-NET Professional service and repair facility.

In the event you need assistance on a warranty related repair when traveling beyond 25 miles / 40 kilometers from the original service facility, simply call the toll-free number (866) 588-0728 which can be found on your original repair invoice.